Control Chargebacks and Fight Fraud

With Intelligent Technology, Representment, and Real-Time Analytics

 

Chargeback and Fraud Prevention from MidiGATOR®

 

Diligent Payments is an Authorized Reseller of MiDiGATOR's chargeback and fraud technology platform that mitigates risk and recovers lost revenue.  MiDiGATOR's unparalleled reporting and patented management technology saves valuable time, allowing companies big and small to focus on what's important: growing their business.  

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Key Features

REAL-TIME FORECASTING & ANALYTICS

 

Midigator uses patented technology to display your chargeback counts and ratios in real-time. Predictive algorithms forecast your month-end results and trace issues back to specific metrics.    

INTELLIGENT CHARGEBACK REPRESENTMENT

 

A precise and uniquely optimized process is used to fight each type of chargeback. Midigator's entire system is truly automated so that your chargebacks are rebutted instantaneously with perfect accuracy.

CRM & ISO INTEGRATION

 

Midigator is integrated with your CRM and credit card processors via proprietary technology. The system automatically downloads your chargeback notifications and matches them to their original orders.

UNLIMITED ACCOUNTS ON ONE PLATFORM

 

Midigator lets you combine and configure unlimited merchant accounts in a single online portal. It contains all the information you need to manage your merchant accounts, under one login.

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Customizable Notifications

 

You can customize notifications to email you and display on the dashboard when a merchant account is reaching a limit. You decide on the parameters and time period to measure, and be alerted the moment a threshold is met. Midigator doesn't sleep, so you can.

  • Get notifications for approaching thresholds for chargeback count, count ratios, volume ratios and a dozen other metrics.

 

  • Apply notifications to a single merchant account, specific groups or across your entire portfolio.

Chargeback Analytics

AFFILIATE

 

Trace chargebacks to an individual affiliate or traffic source.  Stop them at the source!

REASON CODE

 

Prevent chargeback issues by monitoring reason code trends and meanings.

SUBSCRIPTION CYCLE

 

Have a recurring billing model?  Pinpoint which cycles generate the most chargebakcs and why.

PRICE POINT

 

Find the price point sweet spot by understanding what prices can trigger higher chargebacks.

COUNTRY

 

Launching in a new market?  Monitor trends and compare data by each country.

PRODUCT TYPE

 

Do you have multiple types and SKUs?  Discover which ones might be causing chargeback issues and why.

BIN NUMBER

 

Identify problematic BIN numbers and make adjustments to reduce chargebacks.

 

Protect your business - recover your revenue.