Chargeback and Fraud Prevention from MidiGATOR®
Diligent Payments is an Authorized Reseller of MiDiGATOR's chargeback and fraud technology platform that mitigates risk and recovers lost revenue. MiDiGATOR's unparalleled reporting and patented management technology saves valuable time, allowing companies big and small to focus on what's important: growing their business.
Key Features
INTELLIGENT CHARGEBACK REPRESENTMENT
A precise and uniquely optimized process is used to fight each type of chargeback. Midigator's entire system is truly automated so that your chargebacks are rebutted instantaneously with perfect accuracy.
CRM & ISO INTEGRATION
Midigator is integrated with your CRM and credit card processors via proprietary technology. The system automatically downloads your chargeback notifications and matches them to their original orders.
UNLIMITED ACCOUNTS ON ONE PLATFORM
Midigator lets you combine and configure unlimited merchant accounts in a single online portal. It contains all the information you need to manage your merchant accounts, under one login.
Customizable Notifications
You can customize notifications to email you and display on the dashboard when a merchant account is reaching a limit. You decide on the parameters and time period to measure, and be alerted the moment a threshold is met. Midigator doesn't sleep, so you can.
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Get notifications for approaching thresholds for chargeback count, count ratios, volume ratios and a dozen other metrics.
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Apply notifications to a single merchant account, specific groups or across your entire portfolio.
Chargeback Analytics
AFFILIATE
Trace chargebacks to an individual affiliate or traffic source. Stop them at the source!
REASON CODE
Prevent chargeback issues by monitoring reason code trends and meanings.
SUBSCRIPTION CYCLE
Have a recurring billing model? Pinpoint which cycles generate the most chargebakcs and why.
PRICE POINT
Find the price point sweet spot by understanding what prices can trigger higher chargebacks.
COUNTRY
Launching in a new market? Monitor trends and compare data by each country.
PRODUCT TYPE
Do you have multiple types and SKUs? Discover which ones might be causing chargeback issues and why.
BIN NUMBER
Identify problematic BIN numbers and make adjustments to reduce chargebacks.